Interpretation and Definitions
Interpretation
Words whose initial letters are capitalized have the meanings defined below. These definitions apply whether the terms appear in singular or plural form.
Definitions
Account: a unique account, if account functionality is offered, created for You to access the Service or specific parts of it.
Affiliate: an entity that controls, is controlled by, or is under common control with the Company.
Company: Weaver Graffic LLP, 32, Kamban Nagar Main Road, Madhavaram Milk Colony, Chennai - 600051, Tamil Nadu, India.
Cookies: small files placed on a computer, mobile device or other device that store information about browsing activity, preferences or related website usage.
Country: India.
Device: any device capable of accessing the Service, such as a computer, mobile phone or tablet.
Personal Data: information relating to an identified or identifiable individual, or information otherwise treated as personal data under applicable law.
Service: the website, digital services, contact forms, project enquiry channels and related online features provided by Weaver Graffic LLP.
Service Provider: a person or organization that processes data on behalf of the Company or assists in operating, supporting, hosting, analyzing or securing the Service.
Usage Data: data collected automatically from use of the Service or from the Service infrastructure, such as page visits, device information and interaction data.
You: the individual accessing or using the Service, or the business or legal entity on whose behalf the individual is acting.
Collecting and Using Your Personal Data
Types of Data We May Collect
Personal Data
Depending on how You interact with the Service, We may ask You to provide information that can be used to contact, identify, communicate with, or provide services to You. This may include:
Name
Email address
Phone number
Company or organization name
Project, enquiry, quotation or order information
Billing or transaction-related information where applicable
Files, artwork, specifications or other content You choose to submit
Communications and support correspondence
Usage Data
Usage Data
Usage Data may be collected automatically when You use the Service. It may include Your Device Internet Protocol (IP) address, browser type and version, pages visited, the date and time of visits, time spent on pages, referral information, unique device identifiers, operating system information and other diagnostic or technical data.
When You access the Service through a mobile device, We may also receive information such as device type, mobile operating system, mobile browser type and similar technical identifiers.
Information You Provide for Creative or Production Services
If You submit artwork, logos, brand assets, product specifications, photographs, documents, production files or other project materials, We may process those materials only as reasonably necessary to respond to Your enquiry, prepare estimates, perform contracted services, deliver project outputs, maintain records, protect Our rights, or comply with legal obligations. You are responsible for ensuring that You have the right to provide such materials to Us.
Tracking Technologies and Cookies
We may use Cookies and similar technologies to operate, secure, remember preferences, understand performance and improve the Service. Depending on the technologies used on Our website, these may include browser cookies, analytics technologies, tags, scripts, pixels or similar tools.
You can configure Your browser to refuse or delete Cookies. If You disable certain Cookies, some functions of the Service may not operate as intended.
Types of Cookies We May Use
Essential Cookies: used where necessary to provide core website functionality, security, session management or requested features.
Preference or Functionality Cookies: used to remember choices such as language, form selections or other preferences where such features are available.
Analytics Cookies: used, where enabled, to understand website usage, traffic patterns and performance so that We can improve the Service.
Cookie Consent Cookies: used to remember Your cookie choices where a cookie consent mechanism is provided.
How We May Use Personal Data
We may use Personal Data for legitimate business purposes and as otherwise permitted by applicable law, including to:
Provide and maintain the Service: including operation, security, troubleshooting and performance monitoring.
Respond to enquiries and requests: including project enquiries, quotations, service questions, support requests and other communications.
Perform a contract or take requested pre-contract steps: including design, artwork, production support, digital services, merchandise, print, branding or related services that You request from Us.
Communicate with You: by email, phone or other reasonable communication channels regarding projects, service updates, requests, transactions or security matters.
Improve Our services: including internal analysis, quality assurance, service planning, website improvement, workflow improvement and understanding general usage trends.
Send marketing communications where permitted: including information about services, capabilities or offers that may be relevant to You, subject to Your choices and applicable law.
Protect Our business and users: including fraud prevention, misuse detection, network and information security, dispute handling and enforcement of agreements.
Comply with legal obligations: including tax, accounting, regulatory, lawful request, litigation and recordkeeping requirements.
Support business transactions: including due diligence, restructuring, financing, merger, acquisition or sale of all or part of Our business, subject to appropriate safeguards.
How We May Share Personal Data
We do not sell Personal Data as a business model. We may disclose information only when reasonably necessary for the purposes described in this Privacy Policy, including:
Service Providers: such as website hosting, cloud storage, email, analytics, IT support, payment or business operations providers, where those services are actually used.
Professional advisers: such as accountants, auditors, insurers or legal advisers where necessary.
Business partners and production partners: where necessary to fulfil a project, order, shipment, production request or other service that You have asked Us to provide.
Affiliates: where applicable and subject to appropriate privacy and confidentiality obligations.
Business transfers: in connection with a merger, restructuring, financing, acquisition, sale or transfer of business assets.
Legal and regulatory disclosures: where required by law, legal process, court order, governmental request or to protect rights, safety and security.
With Your consent or direction: for another purpose that You have agreed to or instructed Us to carry out.
Retention of Personal Data
We retain Personal Data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business and project records, comply with legal, tax or accounting requirements, resolve disputes, enforce agreements and protect legitimate business interests.
Retention periods may vary depending on the type of information, the nature of the relationship, contractual requirements, applicable law and whether information is needed to establish, exercise or defend legal claims. Usage Data is generally retained for a shorter period unless a longer period is necessary for security, functionality, legal compliance or legitimate analytical purposes.
Transfer and Storage of Personal Data
Our Service Providers, business partners or systems may process or store information in locations other than the place where You reside. Where Personal Data is transferred across regions or countries, We will take reasonable steps designed to ensure that the information receives appropriate protection consistent with applicable law and this Privacy Policy.
Your Privacy Choices and Rights
Subject to applicable law and any valid exemptions, You may have the right to request access to Personal Data We hold about You, request correction or updating of inaccurate information, request deletion, withdraw consent where processing is based on consent, or raise a privacy-related concern.
To make a request, contact Us at info@wgraffic.com. We may need to verify Your identity before completing certain requests. We may retain information where We have a lawful reason or obligation to do so, including for legal compliance, fraud prevention, dispute resolution, security, recordkeeping or the establishment, exercise or defence of legal claims.
Disclosure of Personal Data
Business Transactions
If the Company is involved in a merger, acquisition, financing, restructuring or asset sale, Personal Data may be transferred as part of that transaction. Where required, We will provide notice before Personal Data becomes subject to a materially different privacy policy.
Law Enforcement and Public Authorities
Under certain circumstances, We may be required to disclose Personal Data if required by law or in response to a valid request from a court, government agency, regulator or other public authority.
Other Legal Requirements
We may disclose Personal Data in good faith where We believe the disclosure is reasonably necessary to comply with a legal obligation; protect and defend the rights or property of the Company; prevent or investigate possible wrongdoing; protect the safety of users, personnel or the public; or protect against legal liability.
Security of Personal Data
The security of Personal Data is important to Us. We use reasonable administrative, technical and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration or disclosure. However, no method of Internet transmission, electronic storage or security control is completely secure, and We cannot guarantee absolute security.
Where appropriate, access to client project files and business information is limited to personnel or service providers who reasonably need access for their assigned work and who are expected to handle such information responsibly and confidentially.
Children’s Privacy
The Service is intended for business and general website users and is not directed to children under 13. We do not knowingly collect Personal Data directly from children under 13 through the Service. If You believe that a child has provided Personal Data to Us without appropriate authorization, please contact Us so that We can review the situation and take appropriate action.
Links to Other Websites
The Service may contain links to third-party websites or services that are not operated by Us. If You follow a third-party link, You will be directed to that third party’s site or service. We encourage You to review the privacy policy of every third-party website or service You visit.
We do not control and are not responsible for the content, privacy policies, security or practices of third-party websites or services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in Our services, technologies, business practices or legal requirements. When We update it, We will revise the “Last updated” date at the top of this page and may provide additional notice where appropriate or required by law.
You are encouraged to review this Privacy Policy periodically. Changes become effective when the updated Privacy Policy is posted or otherwise made available through the Service, unless a later effective date is stated.
Contact Us
If You have questions, requests or concerns about this Privacy Policy or Our handling of Personal Data, You can contact Us at:
Company
Weaver Graffic LLP
Address
32, Kamban Nagar Main Road, Madhavaram Milk Colony, Chennai - 600051, Tamil Nadu, India